Shipping policy

BAD HANDS CUSTOM ENGRAVING & CUSTOM 3D PRINTS — SHIPPING POLICY

Bad Hands Custom Engraving & Custom 3D Prints creates many products individually and to order. Because personalized and custom products require production time before they can be shipped, please consider both production time and carrier transit time when estimating when your order will arrive.

PRODUCTION TIME

Production time varies depending on the product, personalization, materials, complexity, quantity, and current order volume. An estimated production time may be provided on the product page, during the custom-order process, or when your project is quoted.

If we anticipate a significant delay with your order, we will make reasonable efforts to contact you.

SHIPPING AREA

At this time, Bad Hands ships orders within the United States. Additional shipping destinations may be added in the future.

STANDARD SHIPPING

Standard shipping is currently $8.00 for qualifying orders under $70.

Orders of $70.00 or more qualify for free Standard shipping where available.

Standard carrier transit is generally estimated at 3–5 business days after the order has been completed and shipped. This does not include the time required to create or personalize your order.

EXPRESS SHIPPING

Express shipping is currently available for $15.00 on qualifying orders.

Express carrier transit is generally estimated at 1–2 business days after the order has been completed and shipped.

Choosing Express shipping does not automatically shorten the production time required to create a personalized or custom product unless expedited production has been specifically arranged with Bad Hands.

SHIPPING CONFIRMATION AND TRACKING

When tracking is available, customers will receive shipping or tracking information after an order has been completed and transferred to the carrier.

Carrier tracking information may take some time to update after a shipping label is created.

DELIVERY ESTIMATES

Shipping and delivery dates are estimates unless specifically guaranteed in writing.

Once a package has been accepted by the carrier, weather, holidays, carrier disruptions, regional conditions, and other circumstances outside our control may affect delivery times.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please contact us as soon as possible if you discover an error in your shipping information. If an order has not yet shipped, we will make reasonable efforts to correct the address.

Once an order has shipped, we may not be able to change its destination.

Additional shipping charges resulting from an incorrect or incomplete address supplied by the customer may be the customer's responsibility.

DAMAGED PACKAGES

If your order arrives damaged, please contact Bad Hands as soon as reasonably possible.

Please retain the product, shipping container, packaging materials, and shipping label and provide photographs of the damaged item and packaging when requested. This information may be necessary to determine the appropriate resolution or submit a carrier claim.

LOST OR MISSING PACKAGES

If tracking indicates that a package is delayed, missing, or delivered but you cannot locate it, please contact us. We will work with you to review the available tracking information and determine the appropriate next steps.

CUSTOM AND OVERSIZED ORDERS

Certain large, heavy, unusually shaped, fragile, or highly customized products may require different shipping arrangements or additional shipping charges. Any special shipping requirements known before purchase will be communicated as part of the order or quote whenever reasonably possible.

CONTACT US

Questions about shipping or an existing order may be directed to:

Bad Hands Custom Engraving & Custom 3D Prints
BadHandsCustoms.com
BadHandsPP@gmail.com
1-330-595-4565

Your Story. Your Vision. Crafted With Care.